Registered office: Home-Start UK

2 Salisbury Road, Leicester,  LEI 7QR Tel: 0116 233 9955 Fax: 0116 233 0232

E-mail info@homestartdeveron.org.uk  Wbesite: homestartdeveron.org.uk

Home-Start Deveron , 5 - 7 Strait Path, Banff, AB45 1AD

Registered Company No: SC280867  Registered Charity No: SC026191 Tel: 01261 819964  

The Home-Start promise on...

Confidentiality

• Throughout Home-Start's
relationship with a family, all personal
information about parents and
families is treated as confidential,

to be discussed only as necessary with the Home-Start organiser in support of the volunteer and to assist the family.

• With a family's permission (and
  only then), we will share certain
  information with referrers,
  Contact Point, the English
  information sharing index, and if
  attending multi-agency meetings.

• Confidential information will only be
  shared with appropriate agencies with
  the permission of the parents for the
  purpose of assisting the family, except
  where it is considered necessary for
  the welfare and protection of a child.

How to refer a family to Home-Start

You should:

• Discuss Home-Start with the family-they MUST agree to receive Home-Start support.

• Establish that the family has at least one child under five-this is key to Home-Start support.

• Contact your local Home-Start and speak to the organiser complete a referral form, which
  indicates the family's needs.

Your local Home-Start will:

Across the U K thousands of Home-Start volunteers visit families at home each week, supporting parents in situations as diverse as isolation, bereavement, multiple births, illness, disability or who are just finding parenting a struggle. They provide non-judgemental practical and emotional support and help build the family's confidence and ability to cope. Home-Start runs more services and has more volunteers supporting more families than any other family support charity in the UK.

This information was provided for you by: Home Start Deveron